CaseViaUsPrivacy Policy
Your trust is our product
Company Information
Company: CaseViaUs, Inc.
Contact: ceo@caseviaus.com
CaseViaUs is a communication platform that helps law firms manage consultations, documents, chat, and case progress—all in one place.
1. Scope
This Policy applies to personal information processed by CaseViaUs when you:
- •Visit our websites, mobile apps, or web apps (collectively, the "Services")
- •Create an account as a Client or Lawyer
- •Engage with features like booking, payments, messaging, and document exchange
Note: This Policy does not cover how independent lawyers or law firms handle your data outside of our Services.
2. Information We Collect
A. Information You Provide
B. Collected Automatically
C. From Third Parties
3. How We Use Information
We use personal information to:
Core functionality, performance, bug fixes
Payments, invoicing, disputes, refunds
Secure document exchange
Eligibility, credentials, risk mitigation
Stripe/web, Apple/Google in-app
Updates, receipts, security alerts
Experiences and recommendations
Legal obligations and Terms
Legal bases (EEA/UK/Switzerland): consent, contract performance, legitimate interests (product improvement, security, fraud prevention), and legal obligations.
5. Sharing of Information
✓ We do NOT sell your personal information.
We share information with:
- •Service Providers / Sub-processors: Support hosting, storage, analytics, messaging, payments, crash reporting, email delivery, and customer support—bound by confidentiality and data protection terms
- •Lawyers / Clients: To fulfill a booking or active matter (e.g., names, booking details, chat/document content you choose to share)
- •Compliance & Safety: Law enforcement or regulators where required by law, to protect rights, users, the public, or to detect, prevent, or address fraud/security issues
- •Corporate Transactions: In connection with mergers, acquisitions, financings, or asset sales, subject to appropriate safeguards
7. Security
We design security into the product from day one.
TLS for all data transmission
AES-256 or equivalent via cloud providers
Strict least-privilege practices
Regular reviews and monitoring
SOC 2 Compliance
We maintain an information security program aligned with SOC 2 Type II controls and are pursuing independent attestation. Upon completion, a current report will be available under NDA upon request.
Security Alert: If you believe your account has been compromised, contact us immediately at ceo@caseviaus.com
9. Your Privacy Rights
Depending on your location, you may have rights to:
California (CCPA/CPRA)
You have rights to know, delete, correct, and opt-out of "sharing" for cross-context behavioral advertising. We do not sell personal information. We will not discriminate against you for exercising your rights.
EEA/UK/Switzerland (GDPR)
Contact us to exercise GDPR rights. You have the right to lodge a complaint with your local supervisory authority.
To exercise your privacy rights:
Submit Privacy RequestAdditional Sections
4. Payments & Subscriptions
- Stripe (web/Android): We share billing email, amount, and non-sensitive metadata. Card data is handled by Stripe.
- Apple/Google (iOS/Android): We process store receipts to verify/restore in-app subscriptions.
6. Data Retention
We retain personal information as necessary to provide Services, comply with legal/tax/accounting requirements, and resolve disputes. You may request deletion.
8. International Data Transfers
We may process and store data in the United States and other countries. We use appropriate safeguards (e.g., Standard Contractual Clauses) for international transfers.
10. Cookies & Similar Technologies
We use cookies, SDKs, and similar technologies to keep you signed in, remember preferences, measure performance, and understand feature usage. You can control cookies through browser settings and mobile OS permissions.
11. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children. Contact us if you believe a child has provided information.
12. Messaging, Files & Confidentiality
We provide secure channels for communication and document exchange. You control what you share. CaseViaUs is not a law firm and does not provide legal advice. Lawyer-client confidentiality is governed by your agreements with your Lawyer.
14. Changes to This Policy
We may update this Policy to reflect changes to practices, technologies, or legal requirements. We'll post updates with a new "Effective date" and notify you where required.
15. Sub-Processors & Key Partners
We use carefully selected providers to operate the platform. Core categories include:
Google Cloud / Firebase, CDN
Stripe, Apple App Store, Google Play
Firebase Crashlytics, Analytics
Expo/EAS build distribution
16. Data Controller & Contact
One More Thing
We build CaseViaUs like a mission-critical system: fewer knobs, more trust. If something in this Policy is unclear or you need a Data Processing Addendum (DPA), email ceo@caseviaus.com. We'll move fast—and do it right.